Contact information
We're Here to Help
At MIYA STUDIO (MS) , customer satisfaction is our top priority. Whether you have questions about our products, your order, shipping, or returns, our support team is ready to assist you.
We aim to respond to all inquiries within 24 business hours.
Customer Support
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (GMT+8)
Closed on weekends and public holidays.
Frequently Asked Questions
For faster assistance, please include the following information in your email:
- Order Number
- Full Name
- Email Address
- Description of Your Question
We Can Help With
- Order Status
- Shipping & Delivery
- Returns & Refunds
- Product Information
- Warranty Questions
- Payment Issues
- General Customer Support
Before Contacting Us
Please check your order confirmation email and tracking information before contacting customer support.
If your package is delayed due to customs clearance, weather, or carrier operations, we appreciate your patience.
Business Information
Brand Name
MIYA STUDIO (MS)
Website
https://miyabicyclebag.com/
Customer Support Email
Thank you for choosing MIYA STUDIO (MS)
We appreciate your trust and look forward to serving you.