Shipping policy
Last Updated: July 2026
Shipping Policy
Thank you for shopping with MIYA STUDIO (MS) . We are committed to delivering your order safely and efficiently. Please review our shipping policy below.
Shipping Destinations
We currently ship to:
- United States
We are working to expand our shipping services to additional countries in the future.
Order Processing Time
All orders are processed within 1–3 business days after payment is successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
If there is an unexpected delay, we will notify you by email as soon as possible.
Estimated Delivery Time
Estimated delivery times are as follows:
| Destination | Estimated Delivery |
|---|---|
| United States | 7–15 Business Days |
Please note that delivery times are estimates and may vary depending on customs clearance, weather conditions, carrier operations, or peak shopping seasons.
Shipping Cost
Shipping costs are calculated at checkout based on:
- Shipping destination
- Package weight
- Order size
From time to time, we may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take 24–72 hours to become active.
Customs & Duties
For orders shipped to the United States, customs duties and import taxes are generally included or handled by our logistics partners whenever applicable.
If any additional customs fees are required by local authorities, customers are responsible for those charges unless otherwise stated.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase.
We are not responsible for delivery delays or failed deliveries caused by:
- Incorrect shipping address
- Missing apartment or unit numbers
- Incorrect phone number
If you notice an error, please contact us immediately after placing your order.
Lost or Damaged Packages
If your package is lost during transit or arrives damaged, please contact us within 7 days of delivery.
Please include:
- Order number
- Photos of the package (if damaged)
- Description of the issue
We will work with the shipping carrier to resolve the problem as quickly as possible.
Delivery Delays
Occasionally, delivery may be delayed due to:
- Severe weather
- Customs inspections
- Airline delays
- Public holidays
- High shipping volume
We appreciate your patience and understanding.
Contact Us
If you have any questions about shipping, please contact us.
Email: info@miyabicyclebag.com
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (GMT+8)